February 5, 2009
Posted by Ryan Graves
What Disqus needs to learn from Gmail
- Image via CrunchBase
One fo the huge reasons that Gmail has been so damn successful is how simple they made the email experience. You can do it from anywhere, reliably. You can pull other email accounts into your Gmail inbox so you don’t have to have a Gmail.com email in order to use the service. Also, they solved a huge problem that people were having at the time of Gmails release…SPAM!
I don’t even think about spam any more. My Gmail account does such a good job that I’ll have maybe one spam email get through their filter a month, maybe. That’s pretty impressive!
Recently, the service that I use for managing my blog comments has been hit hard by spammers. Daniel of Disqus has been alerted and I believe they are working to solve the issue. This screen shot shows what the spam messages are looking like. “Nice article. nice site….” makes you think that it’s a legit comment. The first time I even responded with a very warm, thank you very much. That kind of stuff makes me feel great when someone enjoys my writing. Then when I saw the same comment 2-4 times per day I obviously knew it was a spam thing.
What I don’t understand about this spam is that it’s not advertising anything, it drew no attention to a site or event the commenters name (a common comment spam strategy). I really don’t understand this one but I do know that as I’ve given Disqus permission to come directly to my inbox, they really need to take this sort of thing seriously. Keeping Disqus simple and easy to use without undesired distractions and nuisances will be critical to their success. I’ll definitely continue to support Disqus and help them test through these issues.
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Different point of view from that post. Interesting to say the least.
- spam
- offensive
- disagree
- off topic
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