THE DREAM IN ACTION

By Ryan Graves

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All Posts Tagged ‘
customer development’

August 17, 2010
Posted by Ryan Graves

The Value of Customer Forgiveness

There are many beneficial factors I could write about when it comes to why Silicon Valley (or more specifically, San Francisco) is awesome for starting a company. The reality is that there are very specific business benefits that I’ve experienced over the past 5 months in launching a business and seemingly popular product in SF. [...]

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Posted Under Entrepreneurship

November 12, 2009
Posted by Ryan Graves

Learning Companies

I’ve been thinking a lot about customer development over the past few months. It’s a new way of thinking as a company, it’s a new way of approaching marketing, product building, and customer service. It’s changing, or maybe already has changed, the way companies think about the relationships with their customers, and it’s never been [...]

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Posted Under Delivery & Execution Entrepreneurship

November 5, 2009
Posted by Ryan Graves

Customer Development for Foursquare

In a recent project, I’ve been doing customer development here in Chicago to help out Foursquare. If you’re not familiar with customer development it’s gathering feedback from potential customer on what they’d like to see from your product in order for it to be of value to them. It’s been a fun experiment in biz [...]

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Posted Under Delivery & Execution Entrepreneurship

October 29, 2009
Posted by Ryan Graves

Customer Development, brought to you by Rypple

For anyone who studies customer development you know that feedback is at the forefront of any successful product. In order to build a product or service that customers will actually want and hopefully pay for. If you’re not asking for customers to pay, you likely want their time and attention. I see this blog as [...]

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Posted Under Brands & Marketing Mistakes & Lessons

October 6, 2009
Posted by Ryan Graves

Who I’ve Been Reading

I have a widget on my site that hasn’t been working properly. It’s called Blogrollr and it’s supposed to be a dynamic blog roll, which is an awesome idea, when it works. I realized that over the past month or so my blog reading has changed quite a bit. I’m doing less Google reader and [...]

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Posted Under Entrepreneurship Mistakes & Lessons


  • Hi. I'm Ryan Graves and this is my personal blog. I'm an entrepreneur living in San Francisco, but I'm from San Diego. My wife blogs too, and I love my family.

    I'm the VP Operations of Uber the startup changing the way people travel. Here's more about me, and more about my work.





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